Privacy Policy

Last updated: August 2026

At Assured Bathing Solutions Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

If you have any questions about this policy or how we handle your personal information, please contact us:

Assured Bathing Solutions Ltd
Email: info@assuredbathing.co.uk
Phone: 0800 496 1495
Website: www.assuredbathing.co.uk

Who We Are

Assured Bathing Solutions Ltd specialises in the design and installation of accessible bathrooms, wet rooms, walk-in showers, walk-in baths and bathroom adaptations across Gloucestershire, the Cotswolds, Wiltshire, Bristol, Oxfordshire and surrounding areas.

We are the data controller responsible for the personal information you provide to us.

What Information We Collect

We may collect and process the following personal information:

Name
Postal address
Email address
Telephone number
Property address where works may be carried out
Information relating to your bathroom project or accessibility requirements
Any information you provide through our website contact forms, emails or telephone conversations
IP address and website usage information through cookies and analytics tools

We only collect information that is necessary to provide our services and respond to your enquiries.

How We Collect Your Information

We collect information when you:

Contact us through our website
Request a quotation or home consultation
Telephone or email us
Complete an online enquiry form
Become a customer
Subscribe to marketing communications (if applicable)

We may also collect information automatically through cookies and website analytics.

How We Use Your Information

We use your personal information to:

Respond to your enquiries
Arrange home consultations
Prepare quotations and bathroom designs
Carry out our contractual obligations
Deliver installation services
Communicate with you about your project
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or where you have given us consent.

Marketing Communications

We will only send you marketing communications by email, telephone or text message where you have given us permission to do so or where we are otherwise permitted by law.

You can unsubscribe or update your marketing preferences at any time by contacting info@assuredbathing.co.uk.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and tax requirements.

For example, we may retain customer records and invoices for the period required by UK tax legislation.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers where necessary to deliver our services, such as:

Suppliers and manufacturers
Professional advisers
IT and website service providers
Payment processing providers
Contractors or specialists working on your project

These organisations are required to keep your information secure and only use it for the purposes of providing services on our behalf.

We may also disclose information where required by law or to protect our legal rights.

Payment Information

We do not store your credit or debit card details. Any payments made electronically are processed securely through our payment providers.

Website Cookies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may collect information such as:

Pages visited
Time spent on the website
Browser type
Device information
General location information

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Website Analytics

We may use analytics services (such as Google Analytics) to help us understand how visitors interact with our website. This information is generally anonymous and used to improve our website and services.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies separately.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we strive to protect your information, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to certain processing activities
Restrict processing in certain circumstances
Request transfer of your information
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@assuredbathing.co.uk.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality. The latest version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact: